Privacy Policy

1. Data We Collect

We may collect account details (name, email, phone), authentication records, KYC information, order and transaction history, reward activity, support interactions, device and notification tokens, and technical logs used for security and reliability.

2. Why We Process Data

We process data to authenticate users, fulfill orders, provide support, prevent fraud, improve platform performance, meet legal obligations, and communicate service notifications. Where required, processing is based on consent, contract performance, legitimate interest, or legal compliance.

3. Sharing and International Transfers

We may share limited data with vetted service providers for hosting, messaging, analytics, payment, logistics, and customer support. Where data is transferred across borders, BCN uses appropriate safeguards required by applicable law.

4. Retention and Security

Data is retained only for as long as needed for service delivery, legal obligations, fraud prevention, dispute resolution, and accounting requirements. BCN applies technical and organizational safeguards appropriate to data sensitivity.

5. Your Global Privacy Rights

Depending on your jurisdiction, you may request access, correction, deletion, portability, restriction, or objection. You may also withdraw optional marketing consent at any time.

6. Data Deletion Option

You can request deletion of eligible personal data through BCN support channels. Certain records may be retained where required by law, anti-fraud controls, tax/accounting obligations, or active disputes.

Start here: Data Deletion Options.

7. Contact

For privacy requests or complaints, contact support@bcn.rndn.org.